![]() ![]() I hope this helps someone else out there. If this for some reason doesn't work for you, you can always revert back to your old USBSTOR.SYS by changing the name back, and if necessary, repeating the Update Driver Software process. On the next screen, the new USB Mass Storage Device driver had been found, so I just clicked "Next", and lo an behold, my iPod immediately popped up in Windows Explorer and iTunes! I was in shock! Method 2: Update Portable and USB Controller drivers. Then "Let me pick from a list of device drivers on my computer". Kindly refer If iTunes doesn't recognize your iPhone, iPad, or iPod and try performing the steps under If you connect your device to your computer with a USB cable and iTunes doesn't recognize your iPhone, iPad, or iPod, get help. Then I selected "Browse my computer for driver software", Next, I went back to the Device Manager, right-clicked on the USB Mass Storage Device, and selected "Update Driver Software". Also, I'm not sure why there's a space between the 'b' and 'a' at the end when I paste it here there isn't supposed to be one. Your directory is probably slightly different than mine, but the key thing to look for is that it will start with "usbstor.inf_". ![]() Then I copied over my new USBSTOR.SYS into that directory. I navigated to the following directory on the computer that was having trouble:Ĭ:\Windows\System32\DriverStore\FileRepository\usbstor.inf_amd64_4e0e6d557dc3e4b aĪnd renamed my current USBSTOR.SYS to something else, just in case this didn't work. So, I actually copied over the Windows USB storage driver from my other computer, which I never had any iPod troubles with. It turns out my problem was that the "USB Mass Storage Device" device in the Device Manager wasn't working right, indicated by a yellow exclamation point on its icon. So I decided to take matters into my own hands and try to figure out a solution on my own, and much to my surprise, I got it working! Here's what I did: Hey, I know this is an old post, but I recently encountered the same problem that you had and after dozens of google searches across many months (or maybe years at this point), and many complete iTunes re-installs, nothing was working. ![]()
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